Laboratory business intelligence solutions come in a wide variety of flavors. It is critical to select a product that not only contains great technology, but is also tailored to you and your teams’ needs in the Laboratory. Here are some key questions to consider when evaluating a BI platform.
Is the product designed and built for laboratories and health care? Does the software provider understand LIS systems and the database structure, governance, etc., of the systems? Can the system also be used in Pathology, Blood Bank, or other areas of your business?
Ease of Use
Is it easy to use and intuitive? Does it enable your (non-technical) users to quickly create meaningful analysis and drill down into detailed information easily? Are you able to create dashboards and graphs that you would be comfortable sharing with executives or customers?
Return on Investment (ROI)
Does the product provide targeted dashboards and data relevant to your key performance indicators (KPI)? Is the system customizable to create and include the KPIs that matter most to you?
Do the reports run in a reasonable timeframe? Are you able to share reports with colleagues quickly? Do the reports automatically run so that you don’t have to rerun or re-create them every time?
Does the product have the flexibility to pull data from systems/sources other than the LIS that may become important to you? Can the product grow with you as your needs continue to expand?
Ease of Implementation/Maintenance
Is it light-touch on your constrained LIS/IT team? Can the product be implemented without having to purchase additional capital equipment, people, etc.? Will sufficient training, support, and resources be provided to your staff? Are upgrades, maintenance, support, and hosting included? These key considerations play a critical role when selecting an appropriate laboratory business intelligence solution. For clinical & anatomic pathology laboratories who need quick access to the key performance indicators that drive lab operational efficiencies, Viewics is a lab Business Intelligence solution providing actionable analyses without ongoing IT involvement.