How to Quickly Reduce Blood Order Entry Errors Through Blood Management Analytics
We all make mistakes, phlebotomists & order-entry techs included. It is not uncommon for clinical laboratories to have collection and order-entry error rates that exceed 2.0% of the total count of requisitions. For a laboratory which receives 12 million requisitions annually, that equates to over 240,000 collection/order-entry errors that could have impacted your turnaround time (TAT) or even patient care. Many of these errors are avoidable and need to be addressed through employee awareness and ownership.
Progressive laboratory managers are no longer waiting a month to gather data and share collection and order-entry errors with their lab staff and constituents. The time has come for ownership of these errors on a daily basis, resulting in improved employee awareness and eventual self-correction. This becomes a critical component of continuous process improvement for any laboratory interested in improving quality.
What if you had a tool that automatically shared the errors that were made the previous day with the actual person who made the error? Do you think immediate feedback loops and accountability can reduce your collection and order-entry error rates?
Solutions such as Viewics Blood ManagementTM are enabling labs to identify, monitor and manage key performance issues such as collection and order-entry rates. Viewics not only enables real-time monitoring of your collection and order-entry errors, but all the key performance indicators laboratory leaders manage to.
Laboratories utilizing the collection and order-entry error analytics have experienced 60% reductions in errors, on average. This is just one example of how organizations are using Viewics for appropriate blood utilization to drive process improvement in a timely, data-driven and sustainable manner.
To learn more about Viewics Blood Management, watch our on-demand webinar, Advanced Lab Analytics for Patient Blood Management Programs.